Egab Privacy Policy

Last Updated: [01/01/2026]

1. Introduction

Welcome to Egab. This Privacy Policy explains how Egab for Digital Content ("Egab," "we," "us," or "our"), a limited liability company incorporated in the Arab Republic of Egypt with commercial register No. 146658, collects, uses, stores, and protects your personal information when you use our platform and services.

By creating an account and using Egab's services, you agree to the collection and use of information in accordance with this Privacy Policy. This Privacy Policy should be read in conjunction with our Terms of Service.

If you do not agree with this Privacy Policy, please do not use our platform or services.

2. Information We Collect

2.1 Information You Provide Directly

When you register and use our platform, we collect the following information:

Required Information:

  • First and last name
  • Place of residence
  • Active cell phone number
  • Email address
  • Payment information (bank account details for transfers)
  • Languages you speak or write

Optional Information:

  • Professional interests
  • Previous journalism experience
  • Portfolio samples
  • Other information you choose to provide on your profile

Content Information:

  • Journalism content you submit to our platform
  • Communications with our team
  • Feedback and correspondence

2.2 Information Collected Automatically

When you use our platform, we automatically collect certain information:

  • Usage Data: Information about how you interact with our platform, including pages visited, features used, and time spent
  • Device Information: Browser type, operating system, device type, and IP address
  • Cookies and Tracking Technologies: We use cookies and similar technologies for analytics purposes (see Section 5 for details)

2.3 Authentication Information

We collect authentication data when you log in using:

  • Google Authentication credentials
  • Email and password combination (stored in encrypted format)

3. How We Use Your Information

We use the information we collect for the following purposes:

3.1 Service Delivery

  • Creating and managing your journalist account
  • Evaluating and formatting your content for presentation to content buyers
  • Negotiating and processing content sales
  • Processing payments and managing financial transactions
  • Communicating with you about your account, content, and sales

3.2 Platform Improvement

  • Analyzing platform usage to improve our services
  • Understanding user behavior and preferences
  • Developing new features and functionality
  • Conducting A/B testing and product optimization

3.3 Marketing and Communication

  • Sending you platform updates and service notifications
  • Sharing relevant opportunities and content buyer interests
  • Providing educational content and tips for journalists
  • Re-engaging inactive users
  • Email marketing campaigns (with opt-out options)

3.4 Legal and Security

  • Complying with legal obligations and regulations
  • Preventing fraud and ensuring platform security
  • Enforcing our Terms of Service
  • Protecting our rights and interests

4. How We Share Your Information

4.1 Content Buyers

We do not share your personal information with content buyers unless and until a content purchase agreement is finalized. Once a sale is completed, we may share necessary information to facilitate publication and payment.

4.2 Third-Party Service Providers

We share your information with trusted third-party service providers who assist us in operating our platform:

Payment Processing:

  • Bank transfer services
  • Western Union (for international payments)

Analytics and Tracking:

  • Google Analytics 4 (GA4)
  • Smartlook
  • Amplitude
  • Segment

Marketing and Advertising:

  • Google Tag Manager
  • Google Ads
  • Meta Ads (Facebook/Instagram)
  • Other advertising platforms for creating lookalike audiences and targeted campaigns

Communication Services:

  • Customer.io (user engagement and automated messaging)
  • Mailchimp (email marketing)

Infrastructure and Hosting:

  • Google Cloud Platform (website hosting)
  • Google Firebase (database and authentication)

These service providers are contractually obligated to use your information only for the purposes we specify and to maintain appropriate security measures.

4.3 Legal Requirements

We may disclose your information if required by law, court order, or governmental regulation, or if we believe disclosure is necessary to:

  • Comply with legal processes
  • Enforce our Terms of Service
  • Protect our rights, property, or safety
  • Protect the rights, property, or safety of others

4.4 Business Transfers

In the event of a merger, acquisition, reorganization, or sale of assets, your information may be transferred as part of that transaction. You will be notified via email of any such change in ownership or control.

5. Cookies and Tracking Technologies

5.1 What Cookies We Use

We use cookies and similar tracking technologies for analytics purposes only. We do not use cookies for authentication or storing user preferences.

Types of Cookies:

  • Analytics Cookies: To understand how users interact with our platform (via GA4, Smartlook, Amplitude, Segment)
  • Advertising Cookies: To measure ad campaign effectiveness and create targeted audiences (via Google Ads, Meta Ads)

5.2 Managing Cookies

You can control cookies through your browser settings. However, disabling cookies may limit your ability to use certain features of our platform. Most browsers allow you to:

  • View and delete cookies
  • Block third-party cookies
  • Block all cookies
  • Delete all cookies when you close your browser

For more information about managing cookies, visit your browser's help section.

6. Data Retention

We retain your information for different periods depending on the type of data:

6.1 Account Data

  • Active Accounts: We retain your information for as long as your account remains active
  • Deleted Accounts: After you delete your account, we retain your data for 90 days before permanent deletion
  • Inactive Accounts: Accounts with 60 days of inactivity may be subject to deletion (you will be notified before any action is taken)

6.2 Transaction Records

  • Payment and transaction records are retained for 3 years to comply with financial and tax regulations

6.3 Content Data

  • Unsold Content: Content submitted to our platform is retained until it is sold or you request its deletion
  • Sold Content: Once content is sold, we retain minimal records for transaction documentation purposes

6.4 Communications

  • Email communications and support tickets are retained for record-keeping and service improvement purposes

7. Data Security

We take the security of your personal information seriously and implement appropriate technical and organizational measures:

7.1 Security Measures

  • SSL/HTTPS Encryption: All data transmitted between your browser and our servers is encrypted using SSL/HTTPS protocols
  • Encrypted Database: All data stored in our Google Firebase database is encrypted at rest
  • Password Protection: User passwords are hashed and encrypted; we never store passwords in plain text
  • Secure Authentication: We support Google Authentication for secure, simplified login
  • Access Controls: Limited employee access to personal data on a need-to-know basis
  • Regular Security Audits: We regularly review and update our security practices

7.2 Limitations

While we implement robust security measures, no method of transmission over the internet or electronic storage is 100% secure. We cannot guarantee absolute security of your data.

7.3 Your Responsibility

You are responsible for:

  • Maintaining the confidentiality of your account credentials
  • Using a strong, unique password
  • Notifying us immediately of any unauthorized access to your account

8. Your Rights and Choices

8.1 Access and Update

You can access and update your personal information at any time by logging into your account and editing your profile.

8.2 Account Deletion

You have the right to delete your account at any time through your account settings. Upon deletion:

  • Your profile and personal information will be removed from active use
  • Data will be permanently deleted after 90 days
  • Transaction records will be retained for 3 years as required by law
  • You may still have obligations to complete ongoing services before full deletion

8.3 Marketing Communications

You can opt out of marketing emails by:

  • Clicking the "unsubscribe" link in any marketing email
  • Updating your communication preferences in your account settings
  • Contacting us at clientsupport@egab.co

Please note that even if you opt out of marketing emails, we will still send you essential service-related communications.

8.4 Data Portability

You may request a copy of your personal data by contacting us at clientsupport@egab.co. We will provide your data in a commonly used, machine-readable format.

8.5 Content Removal

You may request removal of unsold content from our platform at any time, subject to any ongoing negotiations with content buyers.

9. Children's Privacy

Egab's services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have inadvertently collected information from a child, please contact us immediately at clientsupport@egab.co, and we will take steps to delete such information.

10. International Data Transfers

10.1 Data Location

Your information is stored and processed on servers located on Google Cloud Platform. While our primary operations are in Egypt, some of our service providers (such as Google, Meta, and other third-party services) may process data in other countries.

10.2 EU Content Buyers

While many of our content buyers are located in the European Union, we do not currently offer accounts to EU-based journalists. If you are a journalist based in the EU, please contact us before creating an account.

10.3 Data Protection

We ensure that all third-party service providers maintain appropriate data protection standards regardless of their location.

11. Third-Party Links

Our platform may contain links to third-party websites, services, or applications that are not operated by Egab. This Privacy Policy does not apply to third-party sites. We are not responsible for the privacy practices of third parties and encourage you to review their privacy policies before providing any personal information.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. We will notify you of any material changes by:

  • Sending an email to the address associated with your account
  • Posting a notice on our platform
  • Updating the "Last Updated" date at the top of this policy

Your continued use of our services after any changes constitutes your acceptance of the updated Privacy Policy.

13. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

Email:

  • General inquiries: clientsupport@egab.co
  • Privacy-specific inquiries: dina@egab.co

Company Information:Egab for Digital ContentLimited Liability CompanyArab Republic of EgyptCommercial Register No. 146658

We will respond to your inquiry within a reasonable timeframe, typically within 30 days.

14. Governing Law

This Privacy Policy is governed by and construed in accordance with the laws of the Arab Republic of Egypt. Any disputes arising from this Privacy Policy shall be resolved in accordance with the dispute resolution mechanism outlined in our Terms of Service.

Your Privacy Matters

At Egab, we are committed to protecting your privacy and handling your personal information with care and transparency. We regularly review our privacy practices to ensure we maintain the highest standards of data protection while delivering excellent service to our journalist community.

If you have any concerns about how we handle your data, please don't hesitate to reach out to us.